High-Value & Sentimental Items Policy

At Pacific Pure Cleaning, our team is fully insured and bonded for your peace of mind. To provide the best possible care for your home, we ask that you identify any items of significant monetary or sentimental value before your service begins.

Examples of items to report include:

  • Fine Art & Paintings

  • Sculptures or Carvings

  • Rare Collectibles

  • Premium Furniture

  • Family Heirlooms & Antiques

When notifying us of these items, please specify if you would like them included in the cleaning and provide clear instructions on the preferred handling method.

If you prefer not to list these valuables, we kindly ask that you secure them in a safe location to prevent accidental damage. Additionally, please ensure all jewellery is stored away, as small pieces can inadvertently be misplaced or damaged during the vacuuming and cleaning process.